Support
If you have any questions or need assistance with eClassify, please don't hesitate to reach out to our support team.
Support Resources
Contact Information
- Email: support@wrteam.in
- Support Hours: Monday to Friday, 9:00 AM to 6:00 PM (IST)
- Customer Support Head for eClassify: Nikita Bhanderi
Support Policy
Our support includes:
- Installation assistance
- Bug fixes
- Usage guidance
Our support does not include:
- Customization of code
- Third-party integrations not included in the original package
- Server configuration issues
Response Time
We strive to respond to all support inquiries within 24-48 business hours. To help our customers, we constantly be in touch with every customer if they need any assistance regarding our product.